Store Returns Policy

IN STORE RETURNS POLICY

Please note our in store returns policy differs to the online returns policy. The in store returns policy applies to Vault Menswear and Box by Vault both located in the Frenchgate Shopping Centre.

We are pleased to offer an exchange or credit note on any of our items as long as you have the original purchase till receipt, where applicable.

NO REFUNDS GIVEN.


For hygiene reasons, underwear, socks, hats and sunglasses are deemed non-returnable.

Gift vouchers cannot be refunded.

Items bought as part of a promotional set, multi buy or other combined offer (including free items) must be returned together as originally purchased.

All items must be in their original condition with all tickets attached, undamaged and in a re-saleable condition.

This does not affect your statutory rights

Vault Menswear
Novus 24 Ltd
53/54 Upper South Mall
Frenchgate Shopping Centre
Doncaster
DN1 1LA

Box by Vault
Section Trading Ltd
39 Upper North Mall
Frenchgate Shopping Centre
Doncaster
DN1 1LJ

 

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